Hours and Rates
New Year’s Day, Memorial Day, July 4th, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day
Standard Business Hours:
Business hours are Monday through Friday, 8:00 am until 5:00 pm, Mountain Time.
For any issues that do not require an on-site visit, labor will be billed in 15 min increments at the appropriate rate (Standard, or Planned After-Hours).
For issues that require an on-site visit, labor will be billed initially for a minimum of 1 hr and then subsequently in 15-minute increments at the appropriate rate. Mileage fees will apply if the round-trip travel total exceeds 60 miles, a 50c/mi per mile over that amount will be charged to the client.
Agreed upon after-hour labor will be charged at 1 ½ times the standard rate, $135/hr, in 1 hour increments with a minimum of 1 hour, regardless of if any on-site work is required.
Emergency After-hour labor will be charged at 2 times the standard rate, $180/hr, in 1 hour increments with a minimum of 2 hours, regardless of if any on-site work is required.